Customer Risk Groups
Gate by Monthly trading volume and/or Single order size.
Last updated
Gate by Monthly trading volume and/or Single order size.
Last updated
Support teams have the ability to gate trading activity by setting limits for "Maximum Monthly Trade Volume" and/or "Maximum Single Order Trade Size"
These limits can be configured in a global table and identified by a Group Name. Customers mapped to a specific group will be gated by the limits defined by that Risk Group.
To view or modify the global risk configuration, navigate to "Settings/Transactions" page.
Support teams have the ability to view or manually remap a customer to an existing Risk Group.
A customers current Rik Group mapping and limits is displayed on the "Customer Overview" page.
To modify, select "Change Risk Group", then in the modal, select a Risk Group from the available groups in the dropdown.
