# Upload Onboarding Docs

## Upload Customer Documents

When needed, support teams can manually upload documents by selecting a customer and navigating to their customer overview page.

<figure><img src="https://2600433319-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4LnbO9QFRq3XZT6kRr2v%2Fuploads%2FfpGIGou3Z63S9olPQ278%2Fupload%20docs%201.jpg?alt=media&#x26;token=d5f376bf-295c-4fba-b0d9-ed5910f59928" alt=""><figcaption></figcaption></figure>

Here users will have the option to "Upload New Document"

<figure><img src="https://2600433319-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4LnbO9QFRq3XZT6kRr2v%2Fuploads%2FxCAE4gvLxlQmDjez9yDR%2Fupload%20docs%202.jpg?alt=media&#x26;token=a36fb5cf-9605-4ba1-83b9-bfed143d3be3" alt=""><figcaption></figcaption></figure>

Select what type of document you are uploading, then find the appropriate file.  The upload can only be done for one document type at a time.

<figure><img src="https://2600433319-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4LnbO9QFRq3XZT6kRr2v%2Fuploads%2F4jhJMbPLIPeKu3yJJxKI%2Fupload%20docs%203.jpg?alt=media&#x26;token=595b817c-ab0e-446d-bb0f-109eadebd6f6" alt=""><figcaption></figcaption></figure>

Following document submission, the document status will update to reflect the outcome of the document review.